Terms of Service

Effective July 23, 2026  ·  Last Updated July 23, 2026

Effective Date: July 23, 2026

Last Updated: July 23, 2026

Company: Art Official Grading LLC, a Colorado limited liability company ("AOG," "Company," "we," "us," "our")

Contact: support@artofficialgrading.com

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using the Art Official Grading mobile application (the "App") or any related services (collectively, the "Services"), you ("you," "User") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Refund Policy, each incorporated by reference.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, ACCESS, OR USE THE APP. Your sole and exclusive remedy for any disagreement with these Terms is to discontinue use and delete your account.

We may modify these Terms at any time. Material changes will be communicated through the App or by email at least fourteen (14) days before taking effect. Continued use after the effective date constitutes acceptance.

2. ELIGIBILITY

2.1 You must be at least 13 years of age to create an account. Users between 13 and 17 must have permission from a parent or legal guardian.

2.2 You must be at least 18 years of age to make any purchase or engage in any transaction within the App.

2.3 We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. See our Privacy Policy for details.

2.4 You represent that you are not barred from using the Services under the laws of the United States or your jurisdiction of residence.

3. THE SERVICE: AI VISUAL CONDITION ASSESSMENT

3.1 What AOG Does

AOG uses artificial intelligence, computer vision, and proprietary deterministic scoring software to analyze photographs of trading cards that you submit, and to generate automated condition assessments ("Reports"), numeric sub-grades, composite scores, and digital encapsulations ("Digital Slabs").

3.2 VISUAL ESTIMATE ONLY — NOT AN APPRAISAL OR AUTHENTICATION

YOU EXPRESSLY ACKNOWLEDGE AND AGREE:

(a) All Reports, grades, sub-grades, and composite scores are automated, informational visual estimates derived solely from two-dimensional photographic images that you submit.

(b) AOG does not physically inspect your cards. We cannot and do not assess physical properties detectable only through in-person examination, including but not limited to card stock thickness, trimming, recoloring, restoration, alteration, weight, or material composition.

(c) AOG does not authenticate any trading card. We make no representation, warranty, or guarantee regarding the genuineness, authenticity, provenance, or origin of any card. We do not detect counterfeits.

(d) AOG Reports are not appraisals and are not prepared by a licensed appraiser.

(e) AOG grades are independent of and not equivalent to grades issued by any third-party grading service, including PSA, BGS, SGC, CGC, or TAG. Any comparative or estimated crosswalk score displayed in the App is an informational approximation only and carries no guarantee that any third-party service would assign a comparable grade.

(f) AOG is a self-evaluation and collection-management tool. It is designed to help collectors assess, organize, present, and enjoy their collections. It is not a substitute for professional physical grading or authentication.

3.3 Accuracy Limitations

Assessment accuracy depends on factors outside our control, including camera sensor quality, focus, lighting, glare, shadow, angle, distance, and whether the card is photographed inside a sleeve, toploader, or other holder. Micro-defects, print lines, subtle surface wear, and alterations may not be detectable in submitted photographs.

3.4 Valuation Information

Any market value, price trend, index, or collection-value figure displayed in the App is non-binding informational data, may be user-entered, estimated, or derived from third-party sources, and does not constitute financial, investment, tax, appraisal, or legal advice. You are solely responsible for any decision to buy, sell, trade, insure, or hold any card. Values you enter or adjust are your own estimates.

3.5 No Guarantee of Service Availability

The Services are provided on an "as available" basis. We do not guarantee uninterrupted access and may modify, suspend, or discontinue any feature at any time.

4. YOUR ACCOUNT

4.1 You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

4.2 You agree to provide accurate registration information and to keep it current.

4.3 Account Deletion. You may delete your account at any time from within the App at USER tab → DELETE ACCOUNT. Deletion is permanent. See Section 6 of our Privacy Policy for what is deleted and what is retained.

4.4 We may suspend or terminate your account for violation of these Terms, fraudulent activity, abuse of the Services, or as required by law. Where practical and lawful, we will provide notice and an opportunity to respond.

5. USER CONTENT AND LICENSE TO AOG

5.1 Your Content

You retain ownership of the photographs and information you submit ("User Content").

5.2 License You Grant Us

You grant AOG a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, analyze, and display your User Content for the purposes of: (a) operating and providing the Services to you; (b) generating Reports and Digital Slabs; (c) improving, training, and refining our assessment models and algorithms; (d) producing aggregated and de-identified analytics and market insights; and (e) enforcing these Terms and complying with law.

5.3 What We Will Not Do

We will not sell your personal information (such as your name, email address, or payment details) to third parties. We will not publish your individual card photographs for marketing purposes without your separate, express consent.

5.4 Aggregated and De-Identified Data

We may compile, analyze, and use aggregated, de-identified information about cards, conditions, categories, and market activity. Aggregated data does not identify you and is not personal information. We may use it to operate and improve the Services, and to produce market insights and analytics products.

5.5 Your Representations

You represent and warrant that: (a) you own or have the right to photograph and submit the cards depicted in your User Content; (b) your User Content does not infringe any third party's intellectual property, privacy, or other rights; and (c) you will not submit images of counterfeit, stolen, or unlawfully obtained items.

6. INTELLECTUAL PROPERTY

6.1 AOG Property

All software, algorithms, scoring methodology, user interfaces, graphics, logos, the AOG name and marks, digital certificate templates, cert-page designs, and all Digital Slab designs, frames, borders, textures, and visual presentation assets (collectively, "AOG Property") are owned by AOG and protected by copyright, trademark, trade dress, and other intellectual property laws.

6.2 Limited License to You

We grant you a limited, revocable, non-exclusive, non-transferable license to use the App and to view and personally enjoy AOG Property within the App for your personal, non-commercial use.

6.3 Personal Sharing IS Permitted

You may share images of your own Digital Slabs — including screenshots and the App's built-in share features — on social media and with other collectors for personal, non-commercial purposes. We encourage it. AOG branding must remain visible and unaltered.

6.4 Prohibited Uses

You may not, and may not permit others to:

(a) reproduce, recreate, imitate, or create derivative works of any AOG Slab design, certificate template, or visual asset for commercial purposes or as a product or service offered to others;

(b) remove, obscure, crop out, or alter AOG branding, watermarks, cert numbers, or attribution from any Digital Slab or Report;

(c) reverse-engineer, decompile, disassemble, or attempt to derive the source code, models, scoring methodology, or algorithms of the Services;

(d) scrape, crawl, harvest, or use automated means to extract data, images, or assets from the Services;

(e) use the Services or any output to build, train, or improve a competing product or service;

(f) resell, sublicense, rent, or commercially redistribute access to the Services;

(g) misrepresent an AOG Report as a grade or authentication issued by any third-party grading service;

(h) use the Services to facilitate fraud, including misrepresenting a card's condition or authenticity in any sale or trade.

6.5 Feedback

Any suggestions or feedback you provide may be used by AOG without obligation or compensation to you.

7. PURCHASES, TOKENS, AND VIRTUAL ITEMS

7.1 Virtual Items

The App uses virtual items including Gold Grading Tokens, Mint Design Tokens, packs, boxes, and similar digital goods ("Virtual Items"). Virtual Items:

(a) have no monetary value and are not currency, credit, or property;

(b) are non-transferable and may not be sold, traded, or exchanged outside the App;

(c) constitute a limited license to access specific digital features;

(d) may expire or be modified as described at the point of purchase.

7.2 Platform Billing

All real-money purchases are processed through Apple In-App Purchase. AOG does not receive or store your payment card information. Your purchase is also subject to Apple's terms.

7.3 Confirmation Before Spending

Purchases of Virtual Items with real money, and expenditures of Virtual Items within the App, require your explicit confirmation before completing. By confirming, you acknowledge that the item or service is delivered immediately and that the transaction is final, subject to our Refund Policy and applicable law.

7.4 Subscriptions

Subscriptions renew automatically until cancelled. You may cancel at any time through your Apple ID subscription settings. Cancellation takes effect at the end of the current billing period.

7.5 Pricing Changes

We may change pricing prospectively. Changes do not affect purchases already completed.

8. ACCEPTABLE USE

You agree not to: (a) violate any law; (b) infringe others' rights; (c) upload malicious code; (d) interfere with or overload the Services; (e) attempt unauthorized access to any account, system, or data; (f) use bots, scripts, or automation to interact with the Services; (g) circumvent usage limits, quotas, or paywalls; (h) harass, abuse, or harm others; or (i) impersonate any person or entity.

9. THIRD-PARTY SERVICES

The Services depend on third-party providers, including cloud infrastructure, AI model providers, document-scanning technology, payment processing, and analytics. Your use of the Services necessarily involves the processing of your data by these providers. See our Privacy Policy for a current list.

If you are not comfortable with your data being processed by these providers, do not use the Services.

We are not responsible for the acts, omissions, availability, or security practices of third-party providers, though we select providers we believe to be reputable and require appropriate protections where commercially reasonable.

10. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT: (a) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (b) ANY REPORT, GRADE, OR VALUATION WILL BE ACCURATE OR COMPLETE; (c) THE SERVICES WILL MEET YOUR REQUIREMENTS; OR (d) DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply to the fullest extent permitted.

11. DATA SECURITY

11.1 Our Commitment. We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your information, consistent with our obligations under Colorado law, including the Colorado Data Security Act (C.R.S. § 6-1-713.5).

11.2 No Absolute Security. No method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

11.3 Limitation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, and except where liability cannot lawfully be limited, AOG is not liable for unauthorized access to or use of your information resulting from causes beyond our reasonable control, including compromise of third-party infrastructure providers, or from your failure to safeguard your own credentials or device.

11.4 Breach Notification. In the event of a security breach involving unencrypted personal information, we will notify affected Colorado residents and, where required, the Colorado Attorney General, within the timeframes required by C.R.S. § 6-1-716.

Nothing in this Section limits any right or remedy that cannot be limited or excluded under applicable law.

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

12.1 IN NO EVENT SHALL AOG, ITS MEMBERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR COLLECTION VALUE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 AOG'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (a) THE TOTAL AMOUNT YOU PAID TO AOG IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED DOLLARS ($100.00 USD).

12.3 NO LIABILITY FOR GRADING OUTCOMES. Without limiting the foregoing, AOG shall not be liable for any loss arising from: any grade, score, or Report; any difference between an AOG assessment and a third-party grading service's determination; any transaction you enter into in reliance on a Report; or any loss of card value.

12.4 Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes liability for fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be excluded.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AOG and its members, officers, employees, and agents from any third-party claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of: (a) your breach of these Terms; (b) your User Content; (c) your misuse of the Services; (d) your violation of any law or third-party right; or (e) your misrepresentation of a card's condition, grade, or authenticity in any sale, trade, or listing.

14. DISPUTE RESOLUTION — ARBITRATION AND CLASS ACTION WAIVER

14.1 Informal Resolution First

Before initiating arbitration, you agree to contact us at support@artofficialgrading.com with a written description of the dispute and to attempt in good faith to resolve it informally for sixty (60) days. Most issues are resolved this way.

14.2 Binding Individual Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, in Denver, Colorado, or at your election by telephone, videoconference, or on documents only.

14.3 Costs

For claims under $10,000, AOG will pay all AAA filing, administration, and arbitrator fees, unless the arbitrator determines the claim is frivolous.

14.4 CLASS ACTION WAIVER

YOU AND AOG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

14.5 30-DAY OPT-OUT RIGHT

You may opt out of this arbitration agreement and class action waiver by sending written notice to support@artofficialgrading.com with the subject line "Arbitration Opt-Out," including your name and account email, within thirty (30) days of first accepting these Terms. Opting out will not affect any other part of these Terms or your use of the Services.

14.6 Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights.

14.7 Severability

If the class action waiver in Section 14.4 is found unenforceable as to a particular claim, that claim shall proceed in court and all other claims remain in arbitration.

15. GOVERNING LAW

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Subject to Section 14, the exclusive venue for any action shall be the state and federal courts located in Denver, Colorado.

16. APPLE-SPECIFIC TERMS

16.1 These Terms are between you and AOG, not Apple. Apple is not responsible for the App or its content.

16.2 Apple has no obligation to provide maintenance or support for the App.

16.3 In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.

16.4 Apple is not responsible for addressing any claim by you or a third party relating to the App, including product liability, legal or regulatory compliance, or consumer protection claims.

16.5 Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. GENERAL

17.1 Entire Agreement. These Terms, the Privacy Policy, and the Refund Policy constitute the entire agreement between you and AOG.

17.2 Severability. If any provision is held unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions remain in effect.

17.3 No Waiver. Our failure to enforce any provision is not a waiver.

17.4 Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

17.5 Force Majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.

17.6 Contact. Questions: support@artofficialgrading.com · Art Official Grading LLC, Colorado, USA.

© Art Official Grading LLC. All rights reserved.